Mistake on order 17402

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Make a mistake on the order. 17402. I would to order another chore sheet and 2 sticker sheets for my another daughter. But I didn't realize they did not make through in the check out.

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Rachel (Employee) May 31, 2011 17:29

Hi Eleanor,

I'm so sorry for the troubles. When you have a moment, can you place a second order with the items you need? Then, please email info@frecklebox.com with the order number and we can combine the orders for you and issue a shipping credit.

Please let us know if you need any assistance in doing this and we'd be happy to help!

Sincerely,
Rachel Olson

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good solution! good solution! (undo)
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Hi Eleanor, I'm so sorry for the troubles. When you have a moment, can you place a second order with the items you need? Then, please email info@frecklebox.com with the order number and we can combine the orders for you and issue a shipping credit. Please let us know if you need any assistance in doing this and we'd be happy to help! Sincerely, Rachel Olson

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eleanor May 31, 2011 18:08

Just emailed you. Wonder whether you can either cancel the whole order, and I rebook it with correct info; or you can credit the shipping charge to me after I book the second order since the total will be more than $45?

Thanks

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good solution! good solution! (undo)
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Just emailed you. Wonder whether you can either cancel the whole order, and I rebook it with correct info; or you can credit the shipping charge to me after I book the second order since the total will be more than $45? Thanks

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Mistake on order 17402

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