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Betsy
Betsy December 13, 2011 15:45

Illegible books, so I cannot read them before deciding to purchase

I like to read the books before I purchase one There are two problems I'm facing. First, the books take a very long time to load (perhaps due to traffic today from the Today show coverage) and (2) I cannot read the Zoo or the Aquarium because the print is too small, and it is still too pixelated if I try to enlarge it. The others I have to strain terribly to read as well. Is there a text version of the books that don't take several minutes to load and are legible? Thank you.
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  • Rachel EMPLOYEE
    happy I’m hopeful
    Rachel (Employee) December 13, 2011 20:19
    Hi Betsy,

    I am so sorry about this. We are having an extremely high volume of users on the site today from us airing on the Today Show this morning, and it's really slowing the site down! Unfortunately, I don't have a text version of the book, but if you give me a call at 888.819.5798 and ask for Rachel, I can give you some more details on the book and give you some sample lines of the text.

    Sincerely,
    Rachel Olson
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    good solution! good solution! (undo)
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