Hi Allison,
I'm so sorry to disappoint you. I completely understand your frustration. Not receiving the confirmations is very frustrating. We would love to be able to figure out why you did not receive confirmations. Can you please send me your order number, or last name so we can look into this right away. You can send us the information at info@frecklebox.com if you don't want to post private information on the community site.
Thank you for bringing this to my attention. We actually pride ourselves on customer service and satisfaction.

Scott Feldman