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My grand daughter's lunchbox was BENT on one side when she opened it at Christmas. I ordered it in advance....looked at it when it came....but guess didn't take it out of the box and check it.....I just looked at it in the box. The information is: D‐FB‐F7D4C54F Charley Cute Kitty Personalized Lunch Box 12/30/2009 4:08 PM Edit
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Hold $26.95
Subtotal: $26.95 Do you replace an item if it is damaged? If so, I would appreciate it...otherwise I will probably reorder as she did like all the items I ordered from you. She is two years old. Thank you, Pam Tignor 7411 Monte Verde Lane, West Palm Beach, Fl 33412 561-627-0706 email: pamwaterworks I am unable to find my original slip. Thank you.
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I’m
frustrated
Official
Response
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EMPLOYEE
I’m
sad
I am so sorry to disappoint you and her, Pam.
Of course we will replace it. Unfortunately I won't be able to ship it until next week. Will that work?
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EMPLOYEE
I’m
sad
I am so sorry to disappoint you and her, Pam.
Of course we will replace it. Unfortunately I won't be able to ship it until next week. Will that work?Comment -
