Can't claim my prize!!!

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I won a frecklebox bundle from Swagbucks and I am not sure how I redeem it. Please can someone help ? I have received an email that asked me to confirm my address and gave me a order number and SB id.

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Mark (Official Rep) December 23, 2010 15:38

Hello there. I have someone checking into this. We will get back to you within two hours. Sorry for your frustration.

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Hello there. I have someone checking into this. We will get back to you within two hours. Sorry for your frustration.

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Mark (Official Rep) December 23, 2010 16:59

I'm so sorry for the issues. SwagBucks will send you a code to use on Frecklebox.com for the purchase price. You then come to Frecklebox.com, place the items in your cart, and use the code in the "Gift Cards" field when you check out. Please let us know if you have any other questions!

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- Linda Galve January 06, 2011 05:02
  
  Mark, SwagBucks did give me a code to use on Frecklebox but i cannot find the page to where i can post that code.
  
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I'm so sorry for the issues. SwagBucks will send you a code to use on Frecklebox.com for the purchase price. You then come to Frecklebox.com, place the items in your cart, and use the code in the "Gift Cards" field when you check out. Please let us know if you have any other questions!

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Linda Galve January 06, 2011 04:59

I to have gotten barry manilow swagbucks e-gift card.
But i don't see any place to add the code

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I to have gotten barry manilow swagbucks e-gift card. But i don't see any place to add the code

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Rachel (Employee) January 06, 2011 16:37

Hi Linda,

I'm apologize for any confusion. Once you have the items you'd like to purchase in your shopping cart, you can enter in the code in the "Gift Cards" field, and hit "Apply Gift Card". If you scroll down to the bottom of the screen, you will see your gift card number and the discount taken from the order.

Please let us know if you need further assistance - customer service can be reached at the toll-free line and we'd be happy to help: 888.819.5798.

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- Linda Galve January 06, 2011 18:55
  
  Rachel, i did finally get the gift card from SwagBucks to go through on my order yesterday... Thanks
  
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Hi Linda, I'm apologize for any confusion. Once you have the items you'd like to purchase in your shopping cart, you can enter in the code in the "Gift Cards" field, and hit "Apply Gift Card". If you scroll down to the bottom of the screen, you will see your gift card number and the discount taken from the order. Please let us know if you need further assistance - customer service can be reached at the toll-free line and we'd be happy to help: 888.819.5798.

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Rachel (Employee) January 06, 2011 18:57

I'm so glad you got it to work. If you have any other questions, please don't hesitate to ask.

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I'm so glad you got it to work. If you have any other questions, please don't hesitate to ask.

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Can't claim my prize!!!

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