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A sad boy's broken lunch box.
I'm having a problem with my son's lunch box. I bought it last year as an early Christmas gift, but he didnt start using it until he started school in August. One side of the handle keeps falling off. Is there any way to make sure it stays in there? We have put it back on several times and it just keeps coming off again. I'm sad that after a few months of kindergarten, his favorite lunchbox is already broken! I have one sad kindergartner!! Any suggestions would be great!
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EMPLOYEE
I’m
hopeful
Hi Jennifer,
i am so sorry about this. We actually have a completely new design since this past January to fix the issues with the handles.
When you have a moment, would you be able to send us which lunchbox you ordered, what name, and also the shipping address so we can get a new one out for your son? You can email this to info@frecklebox.com.
Sincerely,
Rachel Olson -
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